Privacy & Security

We comply with the Privacy Act 1988 of the Commonwealth of Australia.

Your privacy is important to us and we recognise our responsibility to protect the privacy of your personal information. Abbey's believes that the responsible use of personal information collected on its website is critical to its business objectives and reputation. If you have any questions or comments about our administration of your personal information, please contact us.

Our website uses activity tracking technology to help us see how visitors are using the site. For example, what pages are being viewed the most (or the least). Your ongoing use of our site is accepted as being your consent to the use of this tracking activity across our website.

We do not gather sensitive personally identifiable information. The activity tracking code (cookies) are stored locally on your computer or mobile device and Abbey's website uses cookies for user login information and to help us understand how you use our website, which helps us improve your browsing experience. We also share information about your use of our site with our social media and our advertising and analytics providers, who may combine it with other information that you've provided to them directly or that they've collected from your use of their services. You consent to our cookies if you continue to use our website.

Google Account users who have consented to ads personalisation. If you are signed in to Google and have consented to ads personalisation, Google Analytics collects your visitation information from our site as you browse and associates it with Google information from your Google account for the purpose of ads personalisation - for more relevant advertisement delivery.

What are cookies? Cookies are small text files that are downloaded to your computer or mobile device when you visit a website. As you browse abbeys.com.au, cookies gather information about your use of our website. Many cookies last through a single session or visit, while others may have an expiry date and remain on your device until you delete them. Some types of cookies are used to perform essential functions such as enhancing site experience and functionality.

Types of cookies

Session cookies are temporary cookies that expire (and are automatically erased) whenever you close your browser. An example of how we use session cookies is to grant access to content, i.e. things you have to log in to do, such as view your Order History.

Persistent cookies usually have an expiry date far into the future and thus stay in your browser until they expire, or until you manually delete them. An example of how we use persistent cookies is for functionalities like the 'Remember my user ID' tick box.

Cookie Management You can control how cookies are used on your computer or device by changing your browser settings. If you delete or block certain cookies, your experience on our website may be limited and you may not be able to use some of our website features.

Law enforcement or government agencies may exercise their legal authority to inspect the logs of our Internet Service Provider if it becomes necessary in the unlikely event of an external investigation.

We use information collected to advise you of new book releases, special offers, events (e.g. sales) or changes relating to our website. This may be via email or Australia Post. You can ask us to not send you any more promotional print mail (e.g. catalogues) at any time. You can also unsubscribe from any future promotional emails. The 'Unsubscribe' links are found at the top, and also at the bottom, of our marketing emails. Unsubscribing is automatic and immediate.

We use email addresses collected to advise you of new book releases, special offers and events (e.g. sales). If you no longer wish to receive any email newsletters, you may unsubscribe at any time. The 'Unsubscribe' links are found at the top, and also at the bottom, of our marketing emails. Unsubscribing is automatic and immediate.