Dr Ali Fenwick is an expert in Human Behaviour and a Professor of Organisational Behaviour and Innovation at a top FT-ranked business school. Dr Fenwick is also the CEO of Lead TCM&L, a management consulting and training company that specializes in applying behavioural interventions to areas including business, education, government and society.
Whether you love the drama or avoid it like the plague, this is a book for you - a modern manual for acing all social interactions that will teach you how to handle the trickiest of people and situations. A major green flag. -- Thomas Erikson, bestselling author of 'Surrounded by Idiots'